SMC - Services

Services: Alarm (1/7)

Management of hold-up/panic alarms

Management of burglar alarms

Management of fire-sprinkler alarms

Signals of supervision of technical facility management
Services: Security View (2/7)

“Video Verification”

As soon as an intruder is detected by your alarm system, depending on the installed system, our operator will automatically receive the images/video of the intruder or connect to your video surveillance system (with your permission).

From then on, the operator is able to give you detailed information of the reason of the activation of your system. If necessary, and when there’s no doubt for the reason of the activation, the operator will also be able to contact the police to ask for intervention.

“Video Access”

To assure permanent security of your location, you are able to connect your alarm system to your video- and access control system.

As soon as our operator receives a request for access, it will examine the images of the video control system to check the situation. Afterwards, the operator will check up on the person demanding access and will give access to the location (depending on what was agreed beforehand).

Some systems can shut down your alarm system from a distance, this only with your permission.

“Video Guarding”

In order to guarantee permanent security of your location, virtual tours can be carried out on a regular base with the help of your video surveillance system.

At certain times (specific or random, depending on the type of contract) our operator will remotely connect to your video surveillance system and will monitor the situation (depending on certain criteria). If necessary he will be able to undertake action.
Services: Security Track (3/7)

SMC is specialized in the management of tracking systems for vehicles.

Further to an act of aggression the driver of a vehicle can be required to hand over the keys of the vehicle or the vehicle itself (CarJacking). In some cases the vehicle is stolen from the property of the owner (HomeJacking).

If your tracking system is connected to our alarm center, we can locate your vehicle in case of theft.
Services: Security Assistance (4/7)

The service Security Assistance provides personal protection.

The portable device has the size of a mobile phone. By one push of a button, you will be able to activate it to let us know you are in danger (option dead man available).

It’s the ideal partner for people working in remote locations, for singles, intervention services, guard duties, etc.
Services: Teleservices (5/7)

The service Teleservices responds to the demand of a permanent availability of our company, and this 24/24 – 365 days a year.

We provide you with a personal telephone number to call. The response will be according to an agreed code.

After filtering the call, we will undertake action according to the pre-agreed procedure.

In order to follow up on the actions taken, we have implemented a reporting system.
Services: Reporting (6/7)

Reporting via e-mail (daily, weekly & monthly)

Reporting via fax (daily, weekly & monthly)

Reporting via by post (monthly)

Specific reporting on demand

Permanent web access 24/24h
Services: Healthcare (7/7)

Healthcare text