As soon as an intruder is detected by your alarm system, depending on the installed system, our operator will automatically receive the images/video of the intruder or connect to your video surveillance system (with your permission).

From then on, the operator is able to give you detailed information of the reason of the activation of your system. If necessary, and when there’s no doubt for the reason of the activation, the operator will also be able to contact the police to ask for intervention.

To assure permanent security of your location, you are able to connect your alarm system to your video- and access control system.

As soon as our operator receives a request for access, it will examine the images of the video control system to check the situation. Afterwards, the operator will check up on the person demanding access and will give access to the location (depending on what was agreed beforehand).

Some systems can shut down your alarm system from a distance, this only with your permission.

In order to guarantee permanent security of your location, virtual tours can be carried out on a regular base with the help of your video surveillance system.

At certain times (specific or random, depending on the type of contract) our operator will remotely connect to your video surveillance system and will monitor the situation (depending on certain criteria). If necessary he will be able to undertake action.